NBI Clearance Requirements: Complete Guide for 2025

An NBI Clearance is one of the most requested documents in the Philippines. It proves that you have no criminal record and is often required for jobs, travel, business, licenses, or overseas applications.

The requirements, however, are not the same for everyone. Missing even one requirement can delay your application. This guide collects all possible NBI Clearance requirements in one place, explains when each one applies, and helps you prepare the right documents based on your situation.

Basic Requirements for All Applicants

To get an NBI Clearance, you need a valid ID, an online appointment, your personal information, and payment for the fee. You may also need extra documents depending on your situation, which we will explain in the next sections.

NBI Clearance Requirements

Valid IDs Accepted by NBI

To apply for NBI Clearance, you must present one (1) valid government-issued ID. It must be:

  • Original (not photocopy)
  • Not expired
  • Clear and readable
  • Matches the name on your application

Commonly accepted IDs are given below:

  • Passport
  • Philippine National ID (PhilID)
  • UMID / SSS ID
  • Driver’s License
  • PRC ID
  • Postal ID
  • Voter’s ID
  • GSIS / eCard
  • Senior Citizen ID
  • Government Office ID (with photo and signature)

Important: Company IDs, barangay IDs, or school IDs are not always accepted. Always prepare a government-issued ID to avoid rejection.

Personal Information Needed

During online registration and on-site verification, NBI will ask for:

  • Full name (first, middle, last)
  • Birth date and birthplace
  • Sex
  • Civil status (single, married, etc.)
  • Complete address
  • Contact number
  • Email address

Make sure all details are accurate and match your ID. Even a small spelling error can cause a “hit” or delay.

NBI Online Account Requirement

All applications start online. You must:

  • Create an account on the official NBI Appointment page
  • Use a valid email address
  • Register with your real name only
  • One account per person (duplicates cause errors)
  • Get a reference number after setting your appointment

Without an account and reference number, NBI will not process your application.

Additional Requirements Based on Your Situation

Not everyone submits the same documents. Below are the specific requirements depending on your case.

First-Time Applicants

If this is your first time applying for NBI Clearance, you need to submit:

  • One valid government-issued ID (original, not expired)
  • Personal details (must match your ID)
  • Online NBI account and reference number
  • Payment for the clearance fee

The first time applicants must complete the follwoing steps:

  1. Create an account on the NBI Clearance website.
  2. Fill out your personal information accurately.
  3. Choose an appointment schedule.
  4. Pay the fee online or through a payment partner.
  5. Go to the NBI branch on your appointment day.
  6. Present your valid ID and complete photo and biometrics capture.

Renewal Applicants

You can renew your clearance faster if your previous record is still in the system. Here are the requirements for NBI renewal:

  • Old NBI Clearance (if available)
  • One valid ID
  • Updated personal information
  • Payment for renewal fee

If you don’t have the old copy, NBI can still find your record using your name—as long as details match.

Check complete guide for NBI Clearance Renewal.

Renewal Fee

For Quick Renewal online, with no personal appearance:

  • Basic renewal fee: ₱330–₱350
  • E-payment service charge: ₱25–₱30
  • Total cost: ₱355–₱510 (delivery included)

For regular renewal with personal appearance

  • Processing fee: ₱130
  • E-payment system fee: ₱30
  • Total cost: ₱160

Lost NBI Clearance

If you lost your previous NBI Clearance, you can still apply for a replacement or renewal.

If your NBI Clearance was lost or damaged, you can request a replacement by following these steps:

  • Log in or register on the NBI online portal
  • Choose “Lost or Damaged Clearance Replacement” as the purpose
  • Pay the standard fee (same cost as a new application)
  • Book an appointment at an NBI branch
  • Bring a valid government-issued ID on your appointment date
  • (Optional) Submit a police blotter or Affidavit of Loss if required by the branch
  • Provide a photocopy of the lost clearance if you still have one

Note: The replacement process is similar to applying for a new clearance, but it may be faster if your data is already in the NBI system.

First-Time Job Seekers (Free NBI Clearance)

Under the First-Time Job Seekers Assistance Act (RA 11261), qualified applicants can get their NBI Clearance for free once in their lifetime. This helps new graduates and fresh job seekers save money while starting their career.

To qualify, you must:

  • Be a Filipino citizen
  • Be at least 18 years old
  • Have no previous work experience
  • Be applying for NBI Clearance for employment purposes
  • Not have received this benefit before

Documents you need to prepare:

  • One valid government-issued ID
  • Barangay Certification stating you are a first-time job seeker (must include your full name, signature of barangay official, and issue date)
  • Birth Certificate (PSA or Local Civil Registrar copy – some branches request this to verify age)
  • Printed NBI online application form with reference number
  • Online appointment using the First-Time Job Seeker option on the NBI website or dedicated portal (firsttimejobseekers.nbi.gov.ph/)

You only get one free NBI Clearance in your lifetime, so use it wisely. If you miss your schedule or use it for other purposes (like visa), the fee waiver will not apply.

Name Change (Married or Legal Change)

If your name has changed, NBI will need proof to update your record. Follow these steps carefully:

  • Register online using your new legal name.
  • Prepare and bring the following on your appointment day:
  • One valid ID with your new name
  • Marriage Certificate (PSA) – if you’re married
  • Court Order or Legal Document – for other name changes
  • Make sure your personal details are correctly updated in the NBI system.
  • Visit the NBI office on your scheduled date. They will verify and update your record before processing your clearance.

Note: Using your old name may cause a “hit” or mismatch, which can delay your clearance.

Minors or Applicants Below 18

NBI allows minors to apply in certain cases, such as for travel or employment with guardian consent. Here’s how to apply:

  • The parent or guardian should create the online account using the minor’s details.
  • Schedule an appointment through the NBI website.
  • Prepare and bring the following on the appointment day:
  • Valid ID of the minor (school ID or birth certificate)
  • Written consent from the parent or guardian
  • Parent or guardian’s valid ID
  • Both the minor and guardian may need to appear at the branch.
  • NBI will take the minor’s photo and fingerprints as usual.

Some branches only process applications for minors aged 16 and above, so it’s best to check with the branch before visiting.

Applicants with Criminal Record or Pending Case

Having a previous case does not automatically disqualify you, but NBI may ask for extra documents.

  • NBI will flag your name (“hit” status).
  • You may be asked to return for an interview or verification.
  • Submit the supporting documents like Valid ID, Court Clearance or Disposition for settled case and personal appearance.
  • Once cleared, NBI will issue the clearance.

Being honest and bringing proof speeds up approval.

Applications from Abroad

Some applicants have unique situations. Below are the exact requirements and what to expect so you can prepare properly and avoid delays.

Requirements for OFWs or Applicants Abroad

If you are outside the Philippines, you cannot apply in an NBI branch. Instead, you will submit your fingerprints and documents through the NBI or Philippine Embassy.

  • NBI Form No. 5 (Fingerprint card) – get this from the embassy/consulate or download from NBI website
  • 2×2 recent photo with white background (front view, no filters)
  • Valid passport bio page (photocopy)
  • Valid ID (if different from passport)
  • Fingerprints taken by police/embassy officer (with name, signature, and seal)
  • Authorization letter or courier details (if someone will process it in PH)
  • Payment for NBI fee + shipping or representative’s cost

The application can be completed in two primary ways:

  • By mail: Send the required documents directly to the NBI Mailed Clearance Section in Manila along with a payment of PHP 200 (which includes PHP 130 for the clearance fee and PHP 70 for mailing charges).
  • Through a representative: Have an authorized person in the Philippines handle the submission of your documents at the NBI Main Office on your behalf.

For renewals from overseas, applicants only need to send their previous NBI clearance certificate (issued in 2014 or later), a recent photo, a passport photocopy, and an authorization letter to their representative in the Philippines.

Requirements for Foreign Nationals Living in the Philippines

Foreigners may be required to get NBI Clearance for work, residence, visa extension, or business permits.

  • Valid passport (original and photocopy)
  • ACR I-Card (Alien Certificate of Registration) or ACR number
  • Visa or proof of legal stay in the Philippines
  • Online appointment and reference number
  • Personal appearance for biometrics
  • Payment of fee

Here is how to apply for Foreign Nationals Living in the Philippines

  • Create an online account using your full name from passport.
  • Schedule an appointment (NBI Main Office or selected branches only).
  • Bring passport and ACR.
  • NBI will take fingerprints and photo.
  • Processing may take longer if there is a “hit” for similar names.

NBI Clearance Photo and Biometrics Requirements

During your NBI appointment, your photo, fingerprints, and digital signature are collected for identity verification. Dress modestly, avoid hats (unless for religious reasons), heavy makeup, or anything hiding your face. Keep hands clean, dry, and free from nail polish or cuts for smooth fingerprint scanning.

You must appear in person to scan all ten fingerprints and sign digitally.

For applicants abroad, fingerprints must be taken on NBI Form No. 5, signed and sealed by the officer, then sent to NBI for manual encoding. Biometrics ensure accurate identity verification and help prevent duplicate records.

NBI Clearance “Hit” Status

Sometimes, your NBI Clearance will not be released right away because of a “hit” status. This can happen to anyone and often causes stress, especially if you don’t understand what it means.

Let’s make it clear and simple.

What is a “Hit” Status?

A “hit” happens when your name is the same or very similar to someone in the NBI database who has a criminal case or pending record.

This does not automatically mean you did something wrong. NBI just needs extra time to confirm your identity.

What Happens When You Get a Hit?

If a hit appears on your record:

  • Your NBI Clearance will not be released on the same day
  • NBI will give you a return date (usually 5–10 working days)
  • NBI staff will investigate your record manually
  • They will check if the case belongs to you or just a namesake

How to Clear or Resolve an NBI “Hit”

If your NBI clearance shows a “hit” status, you’ll need to visit the NBI office again on your assigned date for verification. First, make sure you bring the required items:

  • At least two valid IDs
  • Proper attire (avoid sleeveless shirts, shorts, or slippers)

Once there, you’ll go through a Quality Control Interview with NBI staff to confirm your identity. Now, depending on your situation, you might also be asked to:

  • Sign an Affidavit of Denial if the record belongs to someone else with the same name.
  • Take an oath before the NBI resident lawyer to confirm you are not the person involved in the case.
  • Submit supporting court documents if you previously had a case that’s already resolved, such as:
  • Court Clearance
  • Disposition or Decision
  • Certificate of No Pending Case

These documents help NBI verify that your record is clear and all past issues have been settled.

Payment Requirements

Paying for your NBI Clearance seems simple, but many applicants still get delayed because of wrong payment method, missing receipt, or unpaid reference numbers. Here’s everything you need to know to avoid problems.

Standard Fee Breakdown:

  • ₱130 – NBI Clearance fee
  • ₱25 – e-payment service fee. Total: ₱155

Possible extra charges (optional or situational):

  • Courier delivery (₱200 to ₱220)
  • Payment outlet service fees (₱10 to ₱50)
  • International shipping (for OFWs abroad)
  • DFA authentication (if needed for overseas use)

The system automatically calculates any additional charges

Accepted Payment Methods

After booking an appointment online, you will receive a Reference Number. You must use this reference number when paying.

You can pay through:

  • GCash
  • Maya
  • Online banking
  • 7-Eleven (Cliqq machine)
  • Bayad Center
  • MLhuillier / Cebuana
  • ECPay outlets
  • Bank over-the-counter
  • Credit/Debit card (in some branches)

Fee Waivers (Who Can Get It for Free)

As stated earlier, individuals applying for their first job are exempt from the PHP 130.00 basic fee under Republic Act 11261. However, they may still be required to pay a PHP 25.00 service charge depending on the payment method used.

The Clearance Issuance Process

After your biometrics and photo are taken, NBI will either release your clearance on the same day or delay it depending on your record status.

Standard Issuance

This applies when there are no hits or complications in your record.

  • The clearance is usually released on the same day of your appointment.
  • Printing takes 30 minutes to a few hours depending on branch volume.
  • The document includes security features such as a QR code, dry seal, and unique serial number to prevent forgery.
  • The validity period is typically six months to one year, depending on the purpose and the requesting agency.

You can leave the branch immediately after checking your details.

With “Hit” Status

This applies when your name matches someone with a record in the NBI database.

  • Issuance is delayed while NBI conducts manual verification.
  • You will receive a return date, usually 5–10 working days later.

After verification:

  • If the record is not yours, a clean clearance is issued.
  • If you had a previous case but it is already resolved, the clearance may still say “No Criminal Record” but include a note indicating the case has been settled.
  • If there is an active or pending case, the clearance may be on hold or denied until the issue is resolved legally.

The NBI Clearance serves as official proof that you have no pending criminal case or that any previous case has been properly resolved.

Frequently Asked Questions

What is the most important requirement for NBI Clearance?

A valid government-issued ID is the most important requirement. NBI will not process your application without it. The ID must be original, unexpired, and match your personal details.

Can I use a photocopy or digital ID?

No. NBI only accepts original, physical IDs. Photocopies, screenshots, or photos on your phone will be rejected.
Common mistake: Bringing only a photocopy
Solution: Always bring the original ID (and a backup ID if possible)

How many IDs should I bring?

Only one valid ID is required, but it is safer to bring two in case the first one is unclear or not accepted.
✅ Some branches request 2 IDs for verification.

Can I still apply if I lost my old NBI clearance?

Yes. You can renew even without the old copy as long as your details are still in the NBI system. Some branches may ask for an Affidavit of Loss.

What should I do if I get a “hit”?

Return on the date given by NBI
Bring at least one (or two) valid IDs
Wear proper attire
Attend the Quality Control interview
Sign an Affidavit of Denial if it’s just a namesake
Bring court documents if you had a past case

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